Reconcile old accounts, as well as create new accounts. Dispatched police, fire or guard service over the phone as necessary.Responded to alarm events over the phone and accurately document each step taken for historical records.Education requirements may range from a high school diploma to an associate or bachelor’s degree in relevant fields. The ideal candidate for the post should demonstrate the following abilities – sound knowledge of computer and software systems, profound knowledge of security procedures and surveillance systems, proficiency in managing emergency situations, and the ability to maintain confidentiality involved in the workplace.
A Well-drafted Alarm Dispatcher Resume mentions the following duties and tasks – monitoring various systems for alarm signals, ensuring every alarm is properly handled and the appropriate authorities are notified on time, providing response to outbound calls, evaluating emergency signals, managing phone calls and redirecting it to the appropriate department, and ensuring compliance with departmental policies and regulations. An Alarm Dispatcher will take charge of dispatching fire and security alarms for business customers and community members.